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FAQ

Your Queries Answered

Comprehensive Answers to Help You Understand Our Private Investigation Services

General Questions

  • At P2I Services, we specialize in workers’ compensation investigations, background checks, surveillance, and social media investigations. Our services are tailored to meet the needs of insurance carriers, TPAs, employers, and self-insured entities across California.

  • Absolutely. Confidentiality is at the core of our operations. All information gathered during investigations is securely handled, ensuring your privacy and compliance with California state laws.

  • The timeline depends on the complexity of the case and the type of investigation.

    • Surveillance investigations: Typically 1-3 weeks.

    • Background checks: Completed within usually 1 week.

    • Social media investigations: Turnaround is usually 1-2 weeks.
       

    We provide regular updates to keep you informed throughout the process.

  • Submitting a referral is easy:

    1. Online Form: Complete the referral form on our website with the required details.

    2. Phone: Call us at 855.724.7378 to discuss your case directly.

    3. Email: Send your referral to referrals@p2iservices.com with case specifics.
       

    Our team will review your request and respond promptly.

Surveillance Services Questions

  • Our surveillance experts use discrete methods to monitor and document activities. We employ state-of-the-art equipment, including high-definition video and photography, to ensure court-ready evidence is collected.

  • Surveillance is highly effective in documenting:

    • Daily activities that may contradict claims.

    • Physical capabilities related to workers’ compensation claims

  • Yes, our surveillance services comply with all applicable California laws and regulations. We ensure all evidence is gathered ethically and legally.

Background Checks Questions

  • We offer comprehensive background checks, including:

    • Criminal history searches.

    • Employment and education verification.

    • Financial background reviews.

    • Licensure and certification validation.

  • Our background checks are ideal for:

    • Insurance carriers verifying claimant histories.

    • Employers conducting pre-employment screenings.

    • Legal professionals preparing for cases.

  • Our team utilizes verified databases and follows strict protocols to ensure accuracy and reliability in all reports.

Social Media Investigations Questions

  • Our investigators analyze publicly available content on platforms like Facebook, Instagram, LinkedIn, and more. This includes:

    • Reviewing posts, photos, and videos.

    • Analyzing connections and interactions.

    • Identifying inconsistencies between claims and online activity.

  • No. All our social media investigations are conducted in compliance with California privacy laws and ethical standards, focusing only on publicly available information.

Insurance and Legal Questions

  • We have extensive experience working with insurance companies and TPAs to address workers’ compensation claims. Our comprehensive reports provide the actionable evidence needed to make informed decisions.

  • Yes, our services support attorneys with evidence collection, witness verification, and surveillance for legal cases.

  • While we specialize in workers’ compensation investigations, we have extensive experience across all lines of insurance, including general liability and disability claims.

  • Our fees depend on the type and scope of the investigation. Contact us directly to discuss your needs and receive a detailed cost estimate.

San Francisco

Still Have Questions?

Contact us today for personalized answers and to learn more about how P2I Services can support your investigation needs.

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